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Bay Area Rapid Transit users have all experienced it; escalators that are down at their station. But what’s really behind the maintenance issues for the transit agency?

Officials said one of the main issues is the copious amounts of human excrement found in the escalator’s works, gumming up the wheels and gears. The bottom of BART’s stairwells often act as prime spots for the homeless to take shelter at night and in many cases, relieve themselves.