AN alleged boarding pass mix-up has seen an elderly woman get on wrong plane and end up hundreds of kilometres from her destination.
Eighty-year-old Nefissa Yesuf's flight from Atlanta to Dulles, US took an unexpected turn when airline and airport staff failed to notice that a Delta employee had allegedly given her someone else's boarding pass, CNN reported.
Yesuf is from Ethiopia and doesn't speak English. She ended up landing in Charlotte, North Carolina.
Her granddaughter Melika Adem says that airport staff called her to say that her grandmother had been found in the baggage claim in tears.
Adem says that after her grandmother was given the incorrect ticket another employee wheeled her through security, where nobody noticed the mistake.
She also says that the name on the boarding pass was not even close to her grandmother's.
The incident is being investigated by Delta Airlines and the Transportation Security Administration (TSA).
TSA officers are required to match boarding passes with a ID from the passenger.
The women were reunited that evening.